Nirmal Kumar

Nirmal Kumar


Demystifying What Conversational Payments Are
May 11, 2021 | 1:00 pm ET

Co-Presenter(s): Mark DixonNanci McKenzie, Dan MillerMatt Luzadder

​Session Description:

We once associated talking to the computer with shows like Star Trek. Visions of Captain Picard requesting ship diagnostics or even his famous “tea, earl grey, hot” line come to mind. But the technology of conversational AI has become a reality in our society. We are able to communicate with devices like Alexa, Google, Siri, and others and have our requests answered and potentially even acted upon. This is where conversational payments enter the stage and start to take shape. How does this technology work? What should an FI be asking when considering implementing this technology? And what concerns arise when we begin to give ancillary devices access to sensitive financial information? Come join us for this informative session where we will delve into how we can take the mystery out of conversational payments.

Speaker Bio:

Nirmal is a founding member of Aliaswire and acting CTO & Head of Product. He has more than 20 years of experience working in technical and executive leadership roles in payments and financial services. Nirmal leads Aliaswire’s innovation and product teams, which built our enterprise-grade payment platform and strong IP portfolio, including P2P Send Money, Online BillPay for Prepaid Cards and EBPP, and merchant services solutions. Nirmal is a highly regarded industry thought leader.