The Digitization of the Account Opening Process - Where does your Organization Stand?
May 10, 2021 | 3:45 pm ET
The Center for PaymentsTM recently released the results of a nationwide survey related to online account opening. The survey touched upon topics such as, the reasons why financial institutions do not offer this service, barriers to entry and the impact of the COVID-19 pandemic on product offerings. The survey also captured the impact of risk/fraud and opportunities for mitigation. This session will discuss the key results of the survey and what you can take away from the survey results.
Sean Carter is the President and CEO of NEACH and its subsidiary, NEACH Payments Group (NPG). He is based in Burlington, MA, and is responsible for the strategic direction of NEACH and NPG, and all products and services, governance, and relationship management with members, the Federal Reserve, and other payment system stakeholders.
In his role, Sean makes it a priority to educate NEACH's members and industry stakeholders by providing high-quality educational tools, resources, and services to equip them with the knowledge and skills they need, allowing them to move into the future with confidence. He also fosters relationships and collaborative partnerships with members, industry stakeholders, and payments leaders.
Sean is a frequent speaker on payments topics at events and key forums across the country. He has spoken at national conferences including Nacha Payments; The Association for Financial Professionals; TRANSACT Connect, and CNP Summit, as well as many other regional gatherings.
With his focus on supporting the industry and shaping the future of payments, Sean has participated in a number of groups, including: the Fed Payments Improvement Security Group, Nacha’s Rules and Operations Group, Nacha’s Risk Management Advisory Group (RMAG), and the Center for Payments.
Sean has been certified by Nacha as an Accredited ACH Professional since 1999 and was reaccredited in 2004 and 2009. He is also certified as a National Check Professional (NCP).